Messaging Policy

CrownX provides SMS automation tools that enable businesses to communicate with individuals who have previously requested information, engaged with their services, or otherwise provided consent to receive SMS communications.

Consent

All users of CrownX are required to obtain proper consent before sending SMS messages. Contacts must have provided prior express consent to receive communications.

Message Frequency

Message frequency varies depending on the client and campaign activity.

Fees

Message and data rates may apply based on the recipient’s mobile carrier plan.

Opt-Out Instructions

Recipients may opt out of receiving SMS messages at any time by replying STOP.

Help

Recipients may reply HELP for assistance or contact support at support@crownx.io.

Client Responsibility

CrownX provides messaging infrastructure only. Clients are solely responsible for:

- Ensuring compliance with applicable laws including the Telephone Consumer Protection Act (TCPA)
- Obtaining proper consent from all recipients
- The content and timing of messages sent

Prohibited Use

The use of purchased, scraped, or unauthorized contact lists is strictly prohibited.

Limitations

CrownX is not a telecommunications provider and does not guarantee message delivery, carrier approval, or compliance outcomes.